Just be nice.
Damon Manale doesn’t seem overly impressed by the degree of success he has achieved in a relatively short time. He thinks being successful is easy. He attributes it to the great relationships he has with his customers and credits those relationships to the good service he provides. It’s all pretty basic stuff. And it makes perfect sense.
“We’re there when they want us there,” he explained. “I’m big into that. I believe it’s the little things that make you successful.”
Here are some Manale Landscaping basics:
- Be nice
- Be prompt
- Treat your customers the way you would want to be treated
- Ask questions and listen to the answers
- Return phone calls
- Give 110% every day
- Never say never
- Do a good job
Armed with these simple values, Damon Manale and his team of hardworking associates are making their mark in both Charleston and Coastal Carolina. As he says, “I tell my sales guy, this should be the easiest job in the world – beautifying the landscape, beautifying the world. Everybody wants to make things look better.”
Put that way, it does sound simple. Doesn’t it?